Unemployment Insurance Information For Those Affected By Temporary Business Closures Or Layoffs Due To COVID-19
Missouri Job Centers are re-open to the public. Some are open by appointment only. Please call the Job Center closest to you to learn more.
Staff at the Central Workforce Region’s Job Centers can assist you by providing information on filing claims, but it’s the The Missouri Division of Employment Security that handles your claim or benefits.
Unemployment benefits are part of an employer-paid program that provides temporary, partial income replacement to qualified individuals who are unemployed through no fault of their own. You should apply for benefits as soon as you become unemployed. For more information about UI benefits and eligibility, visit uinteract.labor.mo.gov.
HOW TO FILE ONLINE
HOW TO FILE A NEW CLAIM
The fastest and easiest way to apply for your Unemployment Insurance (UI) benefits is online. You can file anytime, day or night.
If you’re eligible, expect your claim to begin the Sunday of the week you submit your application. You can apply online here.
In order to qualify for Unemployment Insurance, you should be separated from your job through no fault of your own, be available for work and be actively seeking work.
Information You Will Need
You will need the following information for when you apply for benefits:
- Social security number
- Total earnings for the week
- Name, address, and dates of past employment
- Banking information
See If You Qualify
-Unemployed through no fault of your own
-Able to work
-Available for work
-Actively seeking work
-Willing to accept full-time work
-You have enough base period wages and no disqualifying eligibility or job separation issues, and you file your payment requests, as instructed on time.
Qualifying reasons to collect Missouri unemployment benefits MAY ALSO include:
-You were laid off due to lack of work.
-You are still working but the employer reduced your hours. (Your reduction in hours must not be the result of a disciplinary action.)
-You were fired without work-related misconduct. Examples of misconduct are a violation of company policy; violation of law; neglect or mismanagement of your position; or failure to perform your work acceptably if you are capable of doing so.
-You quit your job for a good well-documented work-related or medical reason. Examples of medical reasons are quitting on your doctor’s advice, or quitting to care for a minor child, or quitting to care for a terminally ill spouse if there is no alternative care provider.
Apply Online
To apply, click HERE.
The UI Web site is user-friendly and has plenty of assistance available to answer your questions.
For Further Assistance, Visit uinteract.labor.mo.gov
Regional Claims Center representatives are available by phone Monday – Friday from 8:00 AM – 5:00 PM.
Jefferson City Region: (573) 751-9040
To contact a Regional Claims Center representative by email: esuiclaims@labor.mo.gov
VIRTUAL WORKSHOP
Job Centers are offering Virtual Workshops between 10 a.m. and 2 p.m., Monday through Friday. By signing up for the virtual workshop, you can bypass making numerous calls to the Job Center, and waiting in a call queue.
F.A.Q.
Coronavirus (COVID-19) and Unemployment Insurance Benefits
Questions and Answers
What guidance has Missouri received from the US Department of Labor regarding the $600 federal supplement? Answer:
On April 4, 2020, Missouri received guidance for the Federal Pandemic Unemployment Compensation (FPUC) program that provides an eligible individual with $600 per week in addition to the weekly benefit amount he or she receives from other unemployment compensation programs.
What does the Federal Pandemic Unemployment Compensation (FPUC) program provide and how do I get the benefits?
The FPUC provides an additional $600 payment per week to those eligible for at least one dollar ($1 US) in regular unemployment benefits. The $600 federal supplement provided under the Federal Pandemic Unemployment Compensation (FPUC) provision to those that are unemployed will be effective the week beginning March 29, 2020 for those eligible to receive a regular unemployment weekly payment. The Missouri Department of Labor expects the payments to begin going out to eligible recipients as early as the week of April 12, 2020. Payments will be made retroactively for claims filed on or after March 29, 2020. The last payable week under the FPUC will be the week ending July 25, 2020. During the FPUC program period, claimants who are eligible to receive regular unemployment weekly payments will receive the additional $600 FPUC payment.
When will I receive my payment under the Federal Pandemic Unemployment Compensation (FPUC) Program?
The additional $600 FPUC payments are expected to begin going to eligible individuals the week of April 12, 2020 after technology updates and procedures are implemented and tested.
If I’m self-employed, can I receive unemployment benefits?
The federal guidance received on April 4, 2020, did not provide information for the Pandemic Unemployment Compensation (PUC) program. We expect to receive guidance for this program the week of April 6, 2020.
What is the best method to reset my userid for the UInteract system so I can file a claim?
If you do not remember answers to your security questions and are unable to reset your userid, the best method to have your userid reset is by emailing esuiclaims@labor.mo.gov. Be sure to include your name, phone number and last four digits of your social security with your request. Due to the volume of inquiries, it may take a few days to respond to your request.
Contact Us
1107 Kingshighway, Rolla, MO 65401
(573) 426-2946
info@cwib.us
CWDB is an equal opportunity employer/program Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers on this website may be reached by persons using TTY/TDD equipment via the Missouri Relay Service at 711.